tenforty
The booking system for skin and aesthetics clinics.
Online booking on your own website, a diary the whole team works from, and card payments into your own account.
Built in a clinic
It started as one clinic’s booking system.
tenforty was built inside The Priory Room, Hanaà Prior’s skin clinic in Canford Cliffs, Poole, with her, through this autumn. Every screen was shaped around her week: her treatments, her rooms, her clients, and the way she talks to them.
She asked to try it on herself before a client ever saw it. So she got a private link that opens her booking pages in her own browser while they are still closed to everyone else: she books her own treatments and reads her own emails first.
She asked not to be handed a stock system. So the week ahead lists what is booked, treatment by treatment, and asks whether you have enough. You know the answer.
Booking
Clients book on your own web address, at any hour.
They choose the treatment, the time and, if you like, the person. It is in your diary as soon as they book.
- Hold, then pay
- If you take cards online, the time is held while the client pays. Close the page and nothing is charged; the time is free again.
- Request a day
- Mark a day as by request and clients ask for it instead of picking a time. You say yes or no, and yes becomes the booking.
- A waiting list that offers
- When a time comes free, the first person waiting for that day is offered it by email. They take it or pass, and keep their place.
- Courses
- Sell a course in the clinic. The client books each session online from their own link.
- Gift vouchers
- Bought on your booking pages, paid by card, and taken off the bill when they are used.
- Memberships
- A monthly membership, paid by card into your own Stripe account.
The day
A diary the whole team works from.
The loop at the top of the page is the diary. Here is the rest of the day around it.
- Rooms and people
- One column for each person working, or for each room if you think in rooms. Hold an appointment to move it; it asks once, and offers Undo.
- Rotas and time off
- Each person's usual week and the odd change to it. Practitioners ask for time off; the owner or a manager says yes or no.
- The clipboard
- Lift an appointment off the day, go to the day you want, and put it down.
- Search
- One box finds a client, a booking, a treatment or a voucher.
- Consent and patch tests
- Clients sign your consent forms on their own phone, by drawing or typing their name. A treatment that needs a patch test will not book without one on record.
- Before and after
- Preparation notes go with the confirmation email and aftercare follows by email that evening, in your words.
- The skin story
- Photographs taken in the room, kept by area and date, and two put side by side. With the client's yes, you can send them a private link to their own.
A consent form, signed by typing a name.
The client card, and a voucher taken on the booking.
The money
Paid into your own account. Reported in plain words.
Card payments go through Stripe into your own Stripe account. We take no cut of them.
Reports open with what an owner asks: money in, when people come, what they came for, who came back. Each card is headed in plain words, with its total, above its chart.
The numbers sit beneath, as tables, and each one downloads as a file for your accountant.
Kept simple
It talks the way you do.
Every line a client reads on your booking pages can be changed to your own words, one line at a time. A line that carries a client's name shows you how it will read.
Three doors, one for each kind of person. The owner sees everything. A manager runs the day, the team and the money, but not the settings. A practitioner sees their own diary and their own clients. The system keeps to it, not just the menu.
Leave with everything
Your clinic is yours to take.
Whenever you like, the owner can ask for the whole clinic in one download: clients, bookings, payments, courses, vouchers, memberships, consent forms, photographs, treatments, the team and your own words, as spreadsheets with a note on what each one holds. The link comes to your email. And if you are coming from Jane, your booked appointments come across, matched to your treatments, with your clients’ details from Jane’s own export.
Pricing
One monthly price, by the size of your clinic.
Solo
£39 a month
One practitioner, one place.
Team
£79 a month
Two or more people, or more than one place.
- Each extra practitioner: £12 a month.
- Each extra place: £15 a month.
- Nothing to pay until your 50th booking.
See it working.
The demo is a whole clinic, Studio Halcyon, with a full week in the diary. Book as a client, then go in by the clinic’s three doors, as the owner, a manager or a practitioner, and see what each of them sees.