tenforty
The booking system for skin and aesthetics clinics.
Manage bookings, client records and payments in one place, with an online booking experience that feels like your clinic.
It started as one clinic’s booking system.
tenforty was built inside The Priory Room, Hanaà Prior’s skin clinic in Canford Cliffs, Poole. It was developed around the practical needs of a working skin clinic: its treatments, its rooms, its team and its clients. The Priory Room is the first clinic to run on it.
Clients book online, at any hour, on your own web address.
Clients choose a treatment and a time that suits them, without waiting for a reply. Each booking appears in your diary as soon as it is made.
Your treatments, prices and descriptions, as you set them.
One diary for your whole team.
Practitioners, rooms and appointments are managed together on one screen. A room is never booked twice, and everyone in the team sees the same day.
Each practitioner's appointments side by side, for the whole day.
Consent and health forms, completed before the appointment.
Clients complete their forms on their phone before they arrive. Each form is kept on file, signed and dated, for you to review.
Less time at the desk, more of it in the room.
Continuity of care, in one record.
Appointment history, treatment notes and photographs are kept together, with before and after side by side. A client can be given a private link to their own photographs.
Support for the day-to-day running of your clinic.
Move an appointment in a moment.
Hold it and drop it on another time or practitioner. You choose whether the client is told, and Undo puts it back.
Rooms and locations, booked with your team.
A room is never in two appointments at once, and a second location shares the same diary.
Rotas and time off, in the diary.
Working patterns and time off are kept alongside appointments. Approved time off closes those times for online booking.
One search for everything.
Find a client, a booking, a treatment or a voucher from a single box.
Days you open by arrangement.
Clients can request them. Each request waits for your answer and becomes a booking when you accept it.
A waiting list that fills cancellations.
When a time becomes free, it is offered by email to the next person waiting.
Changes, without the phone calls.
Clients move or cancel from their own link, within the notice you set.
Patch tests, required where you set them.
A treatment that needs a patch test can't be booked online without one on file.
Preparation and aftercare, sent for you.
Treatment-specific guidance is sent automatically: preparation with the confirmation, and aftercare on the evening of the visit.
A clearer view of your clinic's performance.
See your income, what clients came for and who returned, with the underlying figures beneath, ready to export as a CSV file.
Your booking pages and emails, in your words.
Change the wording of your booking pages line by line, and edit each of your emails, with a preview of how every line will read before your clients see it.
The money, and the people.
Every way your clients pay.
Card online, card machine, cash, bank transfer or gift voucher, or a mix of them on one booking. When a client pays online, the time is held while they pay.
Online payments, straight to your account.
Card payments made online go directly into your clinic's own Stripe account. tenforty adds no platform fee; Stripe's own card fees apply.
Courses, memberships and gift vouchers.
Sell them online or in the clinic. Clients book each session of a course from their own link.
Every email accounted for.
Each email your clinic sends is listed, and any that fail are shown first so they can be sent again.
The right access for each role.
Owners see everything. Managers run the day and the team without the clinic's settings. Practitioners see their own diary and clients.
You decide how far ahead clients can book, how much notice you need, and whether they pay online.
All of it is set in one place in Settings, and your booking page follows it.
Export your whole clinic at any time.
Clients, bookings, payments, courses, vouchers, memberships, consent forms, photographs, treatments, your team and your wording, as spreadsheets sent to your email. Your plan ends when you choose, at the end of the current month, with no notice period.
Moving from Jane.
Your appointments and client details can be imported from Jane's own export.
Three questions people ask.
- Is my data mine?
- Yes. You can download all of it whenever you like, and card payments go into your own Stripe account, not ours.
- What if I leave?
- Export the whole clinic at any time. Your plan stops at the end of the month you are in, with no notice period.
- What does it cost?
- One monthly price, by the size of your clinic. The prices are below.
Pricing
One monthly price, by the size of your clinic.
Solo
£39 a month
For one practitioner at one location.
Team
£79 a month
Includes two practitioners and two locations. Your clinic is on Team as soon as it has more than one practitioner or more than one location.
- Each practitioner beyond those included: £12 a month.
- Each location beyond those included: £15 a month.
- Nothing is charged until your 50th booking. Confirmed, attended and completed bookings count; cancelled bookings and no-shows do not. The first monthly charge is taken within the hour of the 50th, and monthly from then on.
See it working.
The demo is a complete clinic, Studio Halcyon, with a full week of appointments. Book as a client, then explore the owner, manager and practitioner experiences.